The Sales & Marketing Executive will be responsible for:

Sales Activity

• Proactive business development activities through prospecting calls and use of social media.

• Updating the company’s website with available stock.

• Posting sales stock on external partner websites.

• Demonstrating the features and benefits and highlighting what makes the offering unique.

Customer Relationship Management

• Building a presence and become known as a point of contact for sales and upgrades.

• Deal directly with customer enquiries and sales face-to-face, over the telephone, social media and by email.

• Posting in and responding to customer queries in owner’s groups on Facebook etc.

• Building and maintaining strong customer relationships for now and the future.

• Confidently and professionally respond to customer concerns or objections.

• Ensuring that all communication is professional and in keeping with the values of the business.

CRM Management/Administration

• Updating the CRM with customers’ information, leads, sales documentation and more.

• Extracting leads from the CRM each day, to create appointments etc.

• Accurate sales documentation completed in the required timescales.

• Develop an understanding of the management software, used for existing owners.